Navigating Japanese Business Etiquette
Going abroad for business is an exciting experience but may come with some challenges. When working in a foreign country, understanding the culture and customs will aid in fostering positive relationships. The DECK is a community of digital nomads and location-independent entrepreneurs, spanning all fields of work. Located in the center of Osaka, Japan, this coworking space hosts collaboration and education within business and culture.
Japan is a country built on the foundation of tradition and respect, two key factors within Japanese business etiquette. Traditions, including business card exchanges, bowing, seat placement, and Japanese introductions, not only show respect to Japanese culture, but respect to the individual you are speaking with. There are many small ways of showing respect in Japan that will develop strong relationships with Japanese business partners.
Exchanging cards is one of the most important actions of any business introduction. Not only does it display your name and company, but it has your job title. Status is a significant part of Japanese culture, and it is necessary for those in attendance to have knowledge of your work position.
When exchanging business cards there are three key steps; presenting your card, the exchange, and card placement.
If you are sitting down for a meeting with those whom you exchanged cards with, it is customary to place the cards on the table in the order of the seating arrangement. If you are meeting with one person, place their card on your card holder. This action demonstrates consideration for individuals' information and allows you to easily view their names and positions in case you forget.
Here are two short video tutorials depicting a business card exchange:
Everyone has an assigned place to sit in a Japanese business environment. These seats are based on status and the number of people in attendance. The seat farthest from the door is the kamiza; it is for the highest ranking individual on the client side. In comparison, the seat closest to the door is the shimoza and is designated for the most junior member of your team. It is customary when starting a meeting to wait for the host to sit before taking your seat, this gesture exemplifies your respect for the members of the meeting.
Here is an article with more information and graphics on where to sit during a business meeting:
At The DECK, we want you to be successful in all your business endeavors.
Don't hesitate to approach a staff member if you have any questions about Japanese business etiquette or if you'd like to practice introducing yourself and exchanging business cards!
It is important to note that every meeting may vary in formality depending on the attendees.
